Keep your applications aligned with your business strategy with Application Management from Digital Experience.
Organizations face considerable challenges in keeping their applications aligned with their business strategies. Skills are in short supply, budgets are under pressure and the pressure on the business to keep on changing is continuous.
We offer an Application Management Outsourcing solution to help clients maintain, operate and improve their business applications as they strive to attain high performance. Services include production support, application maintenance, small-scale enhancements and service management—we structure our solution according to our clients’ needs. We have the global scale and experience to provide an application management service that helps our clients to achieve high performance.
We can reduce application management costs by up to 50 percent for certain applications and increase productivity by up to 30 percent—all while fulfilling 99 percent of critical service levels. We improve response and resolution time by up to 20 percent for certain applications. We can also reduce trouble tickets by up to 50 percent and service request backlogs by 65 percent.
In addition, we provide access to specialized, scarce skills as needed and enable variable staffing according to business circumstance. We deliver our services through a single point of contact.